Live across East Africa · Mombasa · Dar es Salaam · Kampala

Integrated Logistics & Freight

IBM CARGO
Moving East Africa Forward

Integrated logistics with a fleet of over 100 trucks — from Mombasa & Dar es Salaam ports to Kampala, Nairobi, Kigali, Juba, Burundi & DRC Congo. Your trusted partner in cross-border transport, customs clearance, warehousing & groupage.

100+

Trucks Fleet

6+

Countries

3

Strategic Offices

15+

Years Experience

Active Corridors

Mombasa Port

Origin Hub · Kenya

Nairobi

Distribution Centre

Kampala

Uganda Hub

Kigali · Juba · DRC

Regional Delivery

All routes operational Live

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Our Partners

Global Presence

OUR NETWORK

187 countries. 54 African offices. From Kampala to the world — and back again.

Active Routes: 2,847

In Transit: 14,291 shipments

Coverage: 187 countries

HQ — East Africa

Kampala

🇺🇬 Uganda — HEADQUARTERS

Plot 14, Nakasero Hill Rd
+256 414 555 000
hq@ibmcargo.com

East Africa

Nairobi

🇰🇪 Kenya — Regional Hub

Westlands Business Park
+254 20 888 7000
nairobi@ibmcargo.com

Middle East

Dubai

🇦🇪 UAE — Air Hub

Jebel Ali Free Zone
+971 4 888 2000
dubai@ibmcargo.com

Europe

Rotterdam

🇳🇱 Netherlands — Sea Hub

Port of Rotterdam
+31 10 555 9000
rotterdam@ibmcargo.com

Asia Pacific

Shanghai

🇨🇳 China — Asia Hub

Pudong Free Trade Zone
+86 21 6888 5000
shanghai@ibmcargo.com

Americas

New York

🇺🇸 USA — Americas Hub

JFK Airport Cargo Center
+1 212 555 8800
newyork@ibmcargo.com

West Africa

Lagos

🇳🇬 Nigeria — West Africa Hub

Apapa Logistics Park
+234 1 888 6000
lagos@ibmcargo.com

Southern Africa

Johannesburg

🇿🇦 South Africa — SA Hub

OR Tambo Trade Centre
+27 11 555 7700
joburg@ibmcargo.com

Our Clients

Trust & Excellence

CLIENT STORIES

"

IBM Cargo transformed our supply chain from Kampala to Amsterdam. Their cold chain solution keeps our cut flowers at peak freshness — our European buyers have noticed the difference immediately.

GN

Grace Nalwoga

CEO · LAKE VICTORIA FLORICULTURE · ENTEBBE

"

We've shipped electronics to 23 African markets through IBM Cargo. Their customs expertise and bonded warehouse network means zero delays. Genuinely world-class service from a proudly Ugandan company.

RO

Robert Okello

Director · TECHBRIDGE TRADING · KAMPALA

"

Our humanitarian supplies need to arrive on time, every time. IBM Cargo's Priority Elite service has achieved 100% on-time delivery across 18 emergency response missions in 5 countries.

AK

Amira Kamara

LOGISTICS COORDINATOR · AID RELIEF EAST AFRICA

MAERSK

EMIRATES SKYCARGO

DHL PARTNER

KENYA AIRWAYS

UGANDA CUSTOMS

IATA MEMBER

ISO 9001

Transparent Pricing

SERVICE RATES

Clear, competitive pricing with no hidden fees. All rates include basic insurance and real-time tracking.

Economy

Saver Freight

$2.80 / kg

Transit time: 10–15 days
Real-time tracking
Basic insurance included
Door to port
Online documentation
Priority handling
Dedicated agent

Frequently Asked Questions

Everything you need to know about shipping with IBM Cargo. Can't find an answer? Our team is available 24/7.

Still Have Questions?

Our logistics experts are available 24/7 via phone, email, or WhatsApp.

Ready to Ship?

Get an instant quote in seconds — no waiting, no paperwork delays.

Our Story

ABOUT IBM CARGO

Built in Nairobi. Trusted across Africa. Moving the world's goods since 2009.

✦ Who We Are

Africa's Most Trusted Freight Partner

IBM Cargo Ltd was founded in 2009 in Nairobi, Kenya, with a single mission: to give African businesses access to the same world-class logistics infrastructure that their counterparts in Europe and Asia enjoy. What started as a small customs brokerage operation has grown into a pan-African freight powerhouse with offices in 15 countries and agents in 38.

Today, IBM Cargo manages over 80,000 shipments annually — from a single parcel to full container loads of industrial machinery. Our proprietary TMS platform provides real-time GPS tracking, digital document management, and automated customs clearance across 30+ countries.

We are ISO 9001:2015 certified, AEO-accredited, and IATA-certified cargo agents — the only freight company in East Africa to hold all three accreditations simultaneously. Every shipment is backed by full cargo insurance under our BIP Shield program, and every client receives a dedicated account manager available 24/7.

From floriculture exports out of Nairobi to pharmaceutical imports from Shanghai — IBM Cargo is the trusted logistics backbone of East Africa's fastest-growing businesses.

Mission, Vision & Contact

15+

Years in Business

Founded Nairobi, 2009

38

Countries Covered

Across Africa, Asia & Europe

80K+

Annual Shipments

Air, sea, road & rail

12K+

Business Clients

SMEs to Fortune 500

✦ What Drives Us

Our Core Values

⚡

Speed

We measure delivery in hours, not days. Our same-day customs clearance guarantee is backed by AI-powered processing and a dedicated clearance team at every major port.

🔒

Security

Every shipment is fully insured and GPS-tracked from pickup to final delivery. Our zero-loss commitment on all managed freight is backed by our BIP Shield insurance program.

🌱

Sustainability

35% of our road fleet is EV-powered. We offer carbon offset certificates on every Air Freight Express shipment and are committed to net-zero operations by 2032.

🤝

Partnership

We act as an extension of your supply chain team. Every client, from a startup to a listed corporation, receives a dedicated account manager available by phone, email, or WhatsApp.

✦ Our Journey

Company History

2009

Founded in Kampala

IBM Cargo Ltd incorporated in Kampala, Uganda. Initial focus on customs brokerage and last-mile delivery within Kampala, with a team of 12 staff and one delivery van.

2012

East Africa Expansion

Opened offices in Kampala (Uganda) and Dar es Salaam (Tanzania). Launched road freight operations along the Northern Corridor, connecting Mombasa Port to Kigali.

2015

IATA Certification & Air Freight Launch

Received IATA cargo agent certification. Launched Air Freight Express in partnership with Ethiopian Airlines Cargo and Kenya Airways Cargo, connecting Nairobi to 80+ global destinations.

2018

ISO 9001 Certification & TMS Platform Launch

Achieved ISO 9001:2015 quality certification. Launched the proprietary IBM TMS (Transport Management System) platform, giving clients real-time shipment visibility for the first time.

2021

AEO Accreditation & Cold Chain Launch

Became East Africa's only freight company to hold IATA, ISO, and AEO accreditation simultaneously. Launched cold chain logistics for pharmaceutical and floriculture clients.

2024

Pan-Africa Milestone: 38 Countries

Surpassed 38 countries of operation, 12,000 business clients, and 80,000 annual shipments. Launched EV last-mile fleet in Nairobi, Kampala, Dar es Salaam, and Addis Ababa.

2026

Today — Africa's Premier Freight Carrier

IBM Cargo continues to invest in technology, sustainability, and talent. Current expansion into West Africa (Lagos, Accra) and a new bonded warehouse in Lusaka, Zambia under construction.

✦ Leadership

Meet the Team

👨🏾‍💼

James Mwangi

Chief Executive Officer

20+ years in African logistics. Former Head of Freight Operations at Kenya Airways Cargo. Holds an MBA from Strathmore Business School.

👩🏾‍💼

Grace Achieng

Chief Operations Officer

Led IBM Cargo's expansion into 12 new markets. Expert in EAC trade compliance and cross-border supply chain management.

👨🏽‍💻

David Ochieng

Chief Technology Officer

Built the IBM TMS platform from the ground up. MIT-trained software engineer with a decade of logistics tech experience across Africa.

👩🏿‍⚖️

Fatuma Hassan

Chief Compliance Officer

Former KRA Senior Customs Inspector. Expert in COMESA, AfCFTA, and EAC trade regulations. Led our AEO accreditation program.

Certifications & Accreditations

Globally Recognized,
Locally Trusted

IBM Cargo holds the highest international freight certifications — ensuring your goods are handled to global standards at every step of the journey. We are the only freight company in East Africa to simultaneously hold IATA, ISO 9001:2015, and AEO accreditation, giving our clients unmatched confidence in compliance, quality, and security.

✈️

IATA Certified

Air Cargo Agent

🏆

ISO 9001:2015

Quality Management

🛃

AEO Accredited

Authorized Economic Operator

🌱

Carbon Neutral

Air Freight Certified

❄️

GDP Compliant

Pharma Cold Chain

🔐

C-TPAT Partner

US Customs Security

✦ Reach Us

Get in Touch

📍

Head Office — Nairobi

IBM Cargo House, Westlands Business Park
Nairobi, Kenya, 00100
Open Mon–Fri: 7AM – 8PM EAT

📞

Call or WhatsApp

+254 700 000 000 (Main Line)
+254 711 000 000 (WhatsApp)
Emergency cargo line: 24/7/365

✉️

Email Us

General: info@ibmcargo.com
Sales: sales@ibmcargo.com
Support: support@ibmcargo.com

What We Move

OUR SERVICES

Comprehensive freight solutions from Africa to the world. Every mode, every commodity, every corridor.

...

01 — FLAGSHIP

✈

Air Freight Express

Time-critical cargo delivered worldwide in 24–72 hours. Direct partnerships with Emirates SkyCargo, Ethiopian Airlines, and Kenya Airways Cargo ensure priority handling from Kampala's Entebbe International Airport.

Door-to-door delivery in 48h
Live GPS tracking every 15min
Temperature-controlled options
Dangerous goods certified
Charter flights available
Priority customs clearance

BOOK NOW →

02

🚢

Ocean Freight

FCL & LCL shipping across major global routes. Mombasa, Dar es Salaam, and Durban — Africa's premier ports are our gateways to the world.

FCL & LCL options
Reefer containers
Break bulk & RoRo

BOOK →

03

🚛

Road Freight

Pan-Africa surface freight covering 54 countries. Our bonded fleet operates 24/7 on the Northern and Central Corridors.

Cross-border expertise
Flat-bed & curtainsider
Hazmat certified fleet

BOOK →

04

🚂

Rail Cargo

SGR and conventional rail services connecting Kampala, Nairobi, Mombasa and beyond for bulk and industrial commodities.

Bulk commodities
SGR fast freight
Industrial equipment

BOOK →

05

🏭

Warehousing

600,000 sqft of bonded, climate-controlled warehousing across 12 East African cities with WMS integration and real-time inventory.

Bonded warehouses
Cold chain storage
Pick & pack services

ENQUIRE →

06

📦

Customs Brokerage

Licensed customs agents in 48 countries. Full clearance, duty management, tariff classification, and compliance advisory services.

Import / Export clearance
Duty drawback
AEO certified

ENQUIRE →

07

🛡

Cargo Insurance

Comprehensive all-risk and named-peril insurance for every shipment. Instant digital certificates and rapid claim processing.

All-risk cover
High-value cargo
Claims in 48h

GET COVERED →

08

🌡

Cold Chain

End-to-end temperature-controlled logistics for pharma, food, and floriculture. Real-time monitoring with blockchain traceability.

-25°C to +25°C
GDP compliant
IoT sensors

BOOK →

Operations Center

MANAGEMENT SYSTEM

Real-time operations dashboard for IBM Cargo clients and internal teams. Monitor shipments, analytics, and alerts from one unified interface.

...

Active Shipments

1,284

↑ 12.4% vs last month

Delivered Today

247

↑ 8.1% vs yesterday

Revenue (USD)

$2.8M

↑ 18.3% vs last month

On-Time Rate

99.1%

↑ 0.4% vs target

Recent Shipments

TRACKING ID	ROUTE	TYPE	WEIGHT	STATUS	ACTION

Start Shipping

BOOK CARGO

Get an instant quote or submit a booking request. Our team will confirm within 2 hours.

...

New Shipment Booking

BK-2024-PENDING

01 — SELECT CARGO TYPE

✈Air Freight

🚢Sea Freight

🚛Road Freight

🚂Rail Cargo

🌡Cold Chain

🏭Warehousing

02 — ROUTE DETAILS

Origin Country

Destination Country

Origin City / Port

Destination City / Port

03 — CARGO DETAILS

Commodity Type

Incoterm

Total Weight (kg)

Volume (CBM)

No. of Packages

Cargo Value (USD)

04 — CONTACT INFORMATION

Full Name

Company Name

Email Address

Phone Number

Special Instructions

Why Choose IBM Cargo

⚡

Instant Quote Engine

Our AI-powered pricing engine generates competitive rates in real-time based on route, weight, and service level. No waiting for manual quotes.

🔒

Secure & Insured

Every shipment is automatically covered under our IBM Shield program. Full cargo insurance from point of collection to final delivery.

📱

Mobile Tracking App

Track your shipment 24/7 via our iOS and Android apps. Push notifications, document sharing, and direct chat with your assigned agent.

🌍

Pan-African & Global Network

54 offices across Africa. 187 country network. IATA, ISO 9001:2015, and AEO certified. Your cargo in safe, professional hands.

🎯

Dedicated Account Manager

Every client gets a dedicated account manager based in our Kampala HQ. Available by phone, email, or WhatsApp 24/7/365.

INSTANT QUOTE ESTIMATE

$0.00

Fill in cargo details above to see your estimate

Real-Time Intelligence

TRACK YOUR SHIPMENT

Live GPS tracking, customs updates, and delivery estimates — all in one place. Enter your IBM Cargo reference number below.

...

Tracking ID

IBM-2024-KLA-8842

Origin → Destination

Kampala → Rotterdam

Est. Delivery

Dec 28, 2024

Status

In Transit

Try: IBM-2024-KLA-8842 · IBM-2024-NBI-0021 · IBM-2024-DAR-5501

Our Assets

THE FLEET

A modern, GPS-tracked fleet of 3,200+ vehicles, aircraft partnerships, and shipping containers deployed across East Africa and beyond.

...

Air · Wide-body

B747 Freighter Partner

Capacity

110 TON

Range

8,000 KM

Temp Control

YES

DG Cert

CLASS 1-9

Sea · Container Ship

40' HC Containers

TEU Pool

12,000

Reefer

2,800

Routes

84

Alliance

MAERSK

Road · Heavy

Scania R500 TL Fleet

Vehicles

1,840

Max Load

34 TON

GPS

LIVE

Coverage

54 CTRY

Rail · SGR & Conventional

Standard Gauge Rail

Wagons

640

Capacity

60 TON

Routes

KLA-NBI

Speed

120 KM/H

What We Move

OUR SERVICES

Comprehensive freight solutions from Africa to the world. Every mode, every commodity, every corridor.

...

Get In Touch

CONTACT US

...

🏢

Headquarters

IBM Cargo Ltd

Plot 14, Nakasero Hill Road
Kampala, Uganda 10102
P.O. Box 7844, Kampala

📞

Phone & WhatsApp

+256 414 555 000

24/7 Operations: +256 700 888 444
Toll-free Uganda: 0800 424 822

📧

Email

info@ibmcargo.com

Bookings: bookings@ibmcargo.com
Tracking: track@ibmcargo.com

🕐

Operating Hours

24 / 7 / 365

Operations Center: Always open
Sales Office: Mon–Fri 8am–6pm EAT

Send a Message

Support & Enquiries

Full Name

Company

Email

Subject

Message

Our Partners

OUR NETWORK

Our Clients

CLIENT STORIES

SERVICE RATES

Frequently Asked Questions

Still Have Questions?

Ready to Ship?

Africa's Most Trusted Freight Partner

Mission, Vision & Contact

Our Core Values

Speed

Security

Sustainability

Partnership

Company History

Founded in Kampala

East Africa Expansion

IATA Certification & Air Freight Launch

ISO 9001 Certification & TMS Platform Launch

AEO Accreditation & Cold Chain Launch

Pan-Africa Milestone: 38 Countries

Today — Africa's Premier Freight Carrier

Meet the Team

James Mwangi

Grace Achieng

David Ochieng

Fatuma Hassan

Globally Recognized,Locally Trusted

IATA Certified

ISO 9001:2015

AEO Accredited

Carbon Neutral

GDP Compliant

C-TPAT Partner

Get in Touch

Head Office — Nairobi

Call or WhatsApp

Email Us

Trusted by Businesses

Globally Recognized,
Locally Trusted